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GUEST
SERVICES OFFICES |
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A
Guest Services office (main office) is located
in the southwest corner of the Civic Center.
Access to the Guest Services Office (main office) is
through the main arena entrance, then down the hallway
to the right. The office is available to provide
any assistance necessary, including disabled guest
assistance and facilities. Phone
406.497.6400
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PUBLIC
RESTROOMS |
Numerous
restrooms and baby changing stations are located
through out the Civic Center. Female restrooms
include changing stations. Click the Guest
Facilities
link at the top of this page for locations and
information.
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DISABLED
GUEST SERVICES |
ADA
compliant seating is available on the arena floor in
the general admission pricing category. If
you require disabled seating or special
accommodations, be sure to communicate your needs to
our ticket agent via phone. Online sales of ADA
Compliant seating is currently being developed.
In the meantime, please call our ticket office if you
have already purchased tickets online and need special
seating.
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LOST
AND FOUND |
| The
Butte Civic Center Guest Services Office will hold and
lost and found items, so that items may be returned to
the rightful owner. Should a lost item be located, the
owner will be notified to pick up the item. If the
guest lives out of town, the item will be shipped at
the expense of the owner. When
an item is picked up, the guest's identification will
be verified and the guest will be required to sign an
acknowledgement of receipt.
Found
items will be stored in a secure location. Items of
significant value, such as jewelry, wallets, and
credit cards will be stored under lock and key.
If an item contains contact
information of the owner, the owner will be notified
(i.e. a wallet or checkbook). When
a guest inquires about a found item they will be asked
to describe the item fully. If it is determined a
found items belongs to the guest, the guest must sign
an acknowledgement of receipt.
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MERCHANDISE
STANDS |
Merchandise
availability depends on the specific event. Stands for
the sale of merchandise, memorabilia, and the like are
located at the west end of the Butte Civic Center in
the entrance lobby. Merchandising stands are
operated by event operators and not the Civic
Center. Purchases or other transactions of any
kind from an event operator is solely between the
purchaser and seller and is not the responsibility of
the Butte-Silver Bow County Civic Center.
Convention and large meeting event operators may have
a large number of tables set up for registration,
collection of fees and the sales of merchandise.
Please contact the convention or meeting operator for
locations and specific details.
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CONCESSION
STANDS |
The
Butte Civic Center offers a wide variety of Food and
Beverages at our two main concession stands, at the
west end of the north and south access corridors of
the main arena. Click
the Guest
Facilities
link at the top of this page for additional
information and locations.
Liquor may NOT be packed into the Civic Center by
guests at any time. The sale of Liquor with in
the Civic Center is event dependent. Click
the Guest
Facilities
link at the top of this page for more information.
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ATM
CASH MACHINES |
ATM
Cash Machines are available in the Civic Center Lobby
and main entrance Foyer. ATMs are available for
public access during normal business hours and during
all events scheduled with in the facility.
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PUBLIC
PHONES |
There
are no pay phones at the Butte Civic Center.
However the Guest Services Office can offer a
complementary phone call if needed.
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WiFi
ACCESS |
| WiFi
Internet access services are typically available
during most events inside and with in the adjacent
close in parking facilities of the Butte Civic
Center. An access code is required for public
network access and is available during the day of an
event by visiting our Guest Services Office. Guest WiFi access may not be
available for all events. |
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CAMERAS
& AUDIO RECORDING |
| Professional
cameras, audio recording devices and video recording
devices are prohibited at performances at the Butte
Civic Center. Guests may bring personal cameras into
the Arena as long as they do not have detachable
lenses and are small enough to fit in pants pockets.
Flash photography is strictly prohibited at events
where it may cause a distraction to a performer.
Guest
cameras brought to a performance for the purpose of
audio or video recording must be/will be checked with
the Guest Services Office. A claim check will be given
for retrieval of the device at the conclusion of the
event.
Butte
Civic Center and/or event personnel reserve the right
to require Guests immediately check devices that were
not detected at the point of entry. Failure of a
Guest to comply with such a request will be required
to leave the Butte Civic Center.
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SAFETY
INSPECTIONS |
The
Butte Civic Center and/or local, state or federal
authorities may require public safety inspections to
events when required by the event operator, or when
there is an anticipated need. The
public safety inspection will be utilized to ensure
that banned items and illegal items are not allowed
through any of the entry doors. Prohibited items may
include but not be limited to:
| Weapons |
Illegal
Drugs |
| Cans
or Bottles |
Drug
Paraphernalia |
| Video
Cameras |
Outside
Alcohol |
| Recording
Devices |
Laser
Pointers |
| Cameras |
Throwable
Items |
| Large
Purses |
Backpacks |
| Fireworks |
Non-Service
Animals |
| Noise
Makers |
Coolers |
| Outside
Food |
Outside
Beverages |
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